PLEASE NOTE, WE ONLY DELIVER TO THE UK MAINLAND, NORTHERN IRELAND, EIRE (ROI), ORKNEY & SHETLAND ISLES, ISLE OF WIGHT & ISLE OF MAN ADDRESSES.
All Standard orders 2-3 days = £4.95
Additional Charge for Next Day Delivery + £3.95 for Parcels & + £7.95 for a Pallet.
Next Day delivery on 'FREE UK DELIVERY' items = £7.95
NORTHERN IRELAND: For all orders under £500 = £15.95
SOUTHERN IRELAND: Fo all orders under 1000 Euro (c£750) = E25.00
ORKNEY & SHETLAND ISLANDS: For all orders under £750 = £19.95
ISLE OF WIGHT: For all ordrs under £500 = £14.95
ISLE OF MAN: For all orders under £500 = £19.95
These prices are subject to vat which is calculated at checkout.
NEXT DAY DELIVERY OPTION ONLY AVAILABLE ON STOCK ITEMS ORDERED, PAID FOR AND PROCESSED BEFORE 2:30PM (1430hrs).
Please note: Phrenz and SIP cannot be held responsible for delivery failure caused by a carrier.
Goods Damaged in Transit:
ALWAYS INSPECT YOUR DELIVERY'S PACKAGING THOROUGHLY BEFORE SIGNING ANYTHING
If your delivery's packaging is damaged in any way, sign for it as 'Damaged' and report any subsequent damage to the product to us immediately.
If your delivery's packaging has been damaged with noticeable damage to the product inside, you must NOT sign for it, you must reject the delivery and notify us immediately.
Most of the machinery offered for sale on this site is delivered direct from SIP on a 3-5 working day basis. It is important that the customer makes provision to receive the goods on the day of delivery, failing to do so may incur a further £7.95 fixed charge for redelivery.
We very strongly recommend that the 'Next Day' delivery option be chosen for peace of mind.
Delivery of goods:
All deliveries must be signed for by the customer. Deliveries will not be left without a signature, the courier will leave a calling card with contact details of the local depot. It is the customer’s responsibility to contact the courier to arrange a convenient delivery date.
Should the delivery not be made the second time the goods will be returned to the supplier and an additional delivery charge will be made to re-dispatch the goods.
Phrenz and SIP cannot be held responsible for damages reported where goods have been 'on shipped' from the delivery address quoted at the time of ordering.
Some items are marked 'FREE UK DELIVERY', this is an extra discount from Phrenz, offered when an order meets a value to which we can waiver a carrier fee. You may be entitled to FREE UK DELIVERY, on multiple orders not marked, keep an eye on your shopping cart which will automatically update and implement this offer.
Carriage rates are automatically generated at checkout and can be manually overridden by us to offer discounts at our discretion.
We use three contractors for our deliveries, DPD, My Hermes and Royal mail. One or more may be chosen to offer the most economical, safest and efficient service for delivering specific products to our customers.
If you have any queries regarding the delivery of orders, please do contact us by e-mail.